Welcome to the LABEX Electrolarynx Support Page
At LABEX, we are committed to the quality and reliability of all our electrolarynx devices.
Before reaching out to support, we recommend visiting the Self-Assistance Pages for your device at labextrade.com. Click on the model name: Digital, Comfort, Extra, Harmony, Inspiration. Each link will open the relevant support page in a new tab or window.
We provide 24/7 online support and usually reply within 2 working days with a solution.
To help us serve you faster, please make sure to:
- Provide clear and accurate details about the issue.
- Fill in all required fields in the support form.
- Attach a video showing the problem, similar to the examples on the Self-Assistance Page for your device.
With regard to the points above, start filling in the Support form. For general questions, please use our Contact Form.
24/7 Online Support
This is a unique service for our customers — unmatched anywhere in the world.
For devices manufactured after
For earlier models, you can manually visit labextrade.com → Support → Check for Assistance.
We recommend watching the videos that demonstrate the normal operation of your electrolarynx, even if your device is working properly. This will help you improve your communication and better understand the information your device provides.
In more than 80% of cases, you can identify the issue and find a solution within minutes on these pages — much faster than contacting your provider!
You’ll also find step-by-step instructions for what to do in all other situations.
Production facility & Support Center
LABEX TRADE LTD., VAT: BG 203 81 91 49
59, Sankt Peterburg Blvd., 4017 Plovdiv, Bulgaria, EU
Working hours: 8:00 – 16.30, UTC +2:00
Monday – Friday
Contacts:
Landline: +359 32 54 9090
Mobile: +359 87 861 6711
Information & Orders: [email protected]
After-sales support:labextrade.com/support
Site & Online orders: [email protected]
