Tell us about the company. What should we know about Labex Trade?
Labex Trade is a modern company with a young, ambitious team that is motivated to take this market segment to a new technological level by developing high-quality production.
We are a company that values people’s need to express themselves and wants to change the working ethics of giant companies. We believe that the integration of peak technologies will improve the lives of users of our products. By setting an example of quality, we guarantee success.
To ensure that our work is always at its best, we work in compliance with international standards with an established quality management system. We try to keep up with innovations in business management and keep a highly qualified staff who understands the company’s values and contributes to the high results.
Distributors are an essential part of our work/family that can always rely on us. We work very closely with them, ensuring their success, regardless if they are small and starting or an experienced company.
Why did you choose this kind of products – electrolarynxes?
At the time of selection, five years ago, the last development in this field was in 2002. We saw that the development of such devices had been neglected. This disturbed us because speech is one of the main ways to connect with the world. Through speech, we connect with others and express ourselves, and this sector was struggling. Overall, electrolarynxes were just a blatantly abandoned segment of the market in terms of investing in R&D.
Why was this market sector neglected back then?
It is considered that this market segment is narrow and difficult. New surgical procedures are also entering the market. This, we suppose, has led large companies to refrain from investing in new product development.
Since the product is not mass, the rapid growth of the market is technically hard.
We figured out that if that market segment was not good enough for large corporations, it is ideally suited for a smaller company.
Where are you now?
We have developed excellent products that are a result of hard work, many failures, and tones of research and feedback. Some of them have no analog on the global market. We are currently the technological leaders in that market segment.
Is there any competition?
Yes, definitely. The market existed without us, and it was already distributed and relatively calm. Our appearance shifted the layers. The launch of the Labex Inspiration model forced the leading players to do something. The American competitor sold its production to a distribution chain, and the German one launched a new product, which compensated for the main weaknesses of the previous model. But each product in our product line offers better performance.
What can your distributors expect?
Labex brand distributors can easily offer their customers world-top- class products with excellent support. Satisfied customers are a great boon and pleasure for any company.
Our distributors can count on each device’s full traceability in our ERP system and on the careful treatment of every detail of the sales process embedded in our CRM system. We have clear rules and developed support procedures for every stage of cooperation, including sales, warranty, and post-warranty support. All these rules and procedures are set in our distributor agreements.
Our pricing policy allows our products to be offered at more affordable prices. Our distributors are gaining reputation and positions in the regional markets.
We have a perfectly balanced product line, and we can offer quality products for every taste and every price preference.
Our Digital and Comfort models are in the lower price range, but both are stable and reliable digital electrolarynxes with easy customization and extended talk time.
The Harmony and Inspiration models are high-tech products with inspiring design and functionality. They are the first on the market with a high-capacity non-removable battery and extremely long talk time and the best on the market.