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Self-assistance Harmony

Self-assistance for the Labex Harmony Electrolarynx

The Labex Harmony electrolarynx comes ready to use. It is a very easy to use and reliable device with an integrated high-capacity Li-Ion battery. The intelligent charge hardware negotiates with the connected port to execute the fastest and secure charge process possible.

In this short video, you can see the normal course of the initial startup for Labex Harmony electrolarynx.
At the start-up time, a short and quiet sound will be emitted to help you feel, and ensure that the device is working properly.

When turning the On/Off switch to the On position the unit performs a battery check and shows the result by the LED indicator on the Control Panel above both talk buttons.

Depending on the remaining capacity of the integrated battery the color of the LED is as follows:

  • If the battery charge is more than 50% of the capacity the LED glows in green.
  • In case the remaining capacity is between 25% and 50% the LED glows in yellow.
  • In case the remaining capacity is between 10% and 25% the LED glows in red.
  • In case the remaining capacity is less than 10% the LED lights up in red, but the sound is disabled to force charging the device.

The battery capacity allows more than 30 hours of speech time, which typically is enough for 2 weeks of average speaking.
All options and adjustments for the Harmony electrolarynx you can find on the product page on the labextrade.com website.

In case you are lost in adjustments, it is always possible to revert the parameters to the factory default values, following these steps. You can perform all adjustments unlimited times, including the factory reset operation:

If the battery is fully discharged you can not check Harmony's functionality. Check the short video below to see how the charging process should look like for the Labex Harmony electrolarynx.

  • Note 1: Green LED next to the micro USB slot shows that the charger slot is properly connected to the power supply;
  • Note 2: While the RED LED is ON, the charging is not complete. The RED LED goes OFF when the charging process is completed;
If the mentioned above advice does not solve the issue you have, then we recommend you record a similar video with your cell phone to show the problem you face. Contact our support system and create a ticket. Provide us with a clear description of your problem and with a video to let us determine the right way to assist you. 
Please note that from the video we should be able to see the serial number from the inside of the device.
The Inspiration and the Harmony units are very shock-resistant, but submarining them underwater may damage the units.  Inside the devices, there are special humidity sensors that permanently change their color from white to red. The following checks can be done only by the Labex Company or an Authorized to perform local repairs Distributors. Opening the device outside the Labex authorized repair centers VOIDS the warranty. This part is for your information only.

Please consider joining our Labex Support Center for Laryngectomee FB group:.

https://www.facebook.com/groups/labexsupportforlaryngectomee