On the relevant model pages, you can obtain help with your electrolarynx. There you can discover thorough information on how your electrolarynx should function, diagnostic signals you may read, and what changes can help you address your issue in minutes.
In case you have any issues, you can visit our self-assistance pages or create a ticket on our support system.
If the advice on the Self-Assistance pages does not fix your issue, we recommend that you shoot a video using your phone to describe the situation. Create a service ticket using our support system. Kindly offer us a detailed description of your issue, as well as a video to help us find the best method to assist you.
Please keep in mind that the serial number on the inside of the equipment should be visible in the video.
If you are not sure what is the perfect EL for you, please read our article and comparison between the EL models.
Please consider joining our Labex Support Center for Laryngectomee FB group:
https://www.facebook.com/groups/labexsupportforlaryngectomee
